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eBay Suspended My Account: Here's What I Did To Get It Back! (2025)

eBay Suspended My Account: Here's What I Did To Get It Back! (2025)

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

eBay Suspended My Account: Here's What I Did To Get It Back! (2025)

🎯 Watch This If You Want To:


• Recover your eBay account after a restriction or suspension.


• Understand the difference between MC011, MC113, MC999, and VERO.


• Learn how to contact eBay and appeal effectively.


• Protect your payouts and prevent future restrictions.


• Rebuild stronger if your account can’t be reinstated.

📚 What This Video Covers


• Understanding eBay Restrictions: learn the main restriction codes.


✅ Tip: Always check the restriction code (e.g., MC011, MC113, MC999, VERO) — it tells you exactly what caused the issue.

• MC011 — Account Verification: happens when eBay needs to verify identity or business activity.


✅ Pro Tip: Upload clear ID, proof of address, and supplier invoices. Call eBay after submitting — don’t wait for them to respond.

• MC113 — Selling Limit or Policy Violation: a more serious or permanent restriction.


✅ Insight: Write a clear, professional appeal. Explain what happened, show you’ve learned, and that it won’t happen again. Include all requested documents.

• MC999 / VERO — Listing Removal: triggered by banned keywords, restricted items, or image/policy issues.


✅ Tip: Never relist the same item without changes. Remove risky keywords and check with eBay for details on the violation.

• Contacting eBay:

  • Use Help → Contact Us → Account Restrictions → Chat/Call.
  • Request to speak with a real agent.


✅ Pro Tip: Don’t give up after one agent — hang up and try again until you reach someone willing to help.

• Facebook Support: contact eBay for Business on Messenger (use a VPN if unavailable in your country).


✅ Insight: This channel often helps remove restrictions or resolve cases faster for sellers.

• Your Funds During Restriction: payouts are delayed, not lost.


✅ Tip: Managed Payments usually release funds in 30–90 days once disputes are closed. Make sure your bank info is updated.

• If the Ban Is Permanent:


✅ Pro Tip: You can start over with a new account under a family member or company, using a new computer or remote desktop (e.g., Kamatera).

• Using ZIK Analytics:


✅ Insight: Use ZIK’s built-in VERO and keyword safety filters to avoid risky listings and keep your account healthy.

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up

Key Takeways

Always identify the restriction code — it determines your next step
Call eBay and be polite, professional, and persistent
Provide all requested documents immediately and follow up
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