🎯 Watch This If You Want To:
• Learn what to do when your eBay item goes out of stock.
• Protect your seller account from defects and penalties.
• Keep your buyers happy even when stock runs out.
• Maintain your eBay store in top standing.
• Discover smart solutions to handle cancellations the right way.
📚 What This Video Covers
• eBay order cancellation policy and what triggers defects.
✅ Tip: Never cancel with “out of stock” as the reason — it adds a defect to your seller account.
• Common cancellation mistakes sellers make and how to avoid them.
• Key seller metrics: transaction defect rate, case resolution, and how they affect your account.
✅ Insight: Keep your defect rate below 2% to stay above standard.
• Solution 1: Use a product monitor (e.g., AutoDS) to automatically track stock and prices.
✅ Pro Tip: Real-time syncing prevents out-of-stock issues and saves your account from defects.
• Solution 2: Find alternative suppliers to fulfill orders when the main supplier is out of stock.
• Solution 3: Communicate with your buyer — offer to wait for restock or cancel upon request to avoid defects.
✅ Tip: Always message buyers first; cancellations by buyer request protect your account.
